NorthCoast 99 Honoring 99 Great Workplaces for Top Talent in Northeast Ohio Hosted by ERC
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NorthCoast 99 - 2005 Winners
2008 Award Winners
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Squire, Sanders & Dempsey L.L.P.  
Cleveland
Industry: Legal Services
NEO Employees: 314
NC99 Years Won: 3
Mission Statement
Squire Sanders remains committed to the fundamental principles ordained by its founders: to serve clients effectively and maintain the professional standards that distinguish both the firm and its people.
Organization Description
Founded in 1890, Squire Sanders is one of the five most global US law firms with approximately 850 lawyers in 30 offices and 14 countries. With one of the strongest integrated global platforms and a longstanding one-firm philosophy, Squire Sanders provides sophisticated seamless legal counsel world-wide.
Organization Culture
We celebrate staff appreciation by honoring our staff with something special every day of the week, which includes a reception where the Office Managing Partner honors milestone anniversary recipients with a gift and uses that platform to thank all staff for their dedicated service throughout the year. Merit based performance bonuses are awarded to employees that go above and beyond their normal job responsibilities in January of each year. We provide ongoing professional development to employees and attorneys.
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
Top management recognizes that the most important part of the organization is the people connected to our organization and their well being is paramount. Top management also recognizes that professional development, as well as a work/life balance, is what will continue to help us attract and retain our top performers and advertise the same.
Website
Online Career Center

St. John West Shore Hospital  
Westlake
Industry: Hospital
NEO Employees: 715
NC99 Years Won: 3
Mission Statement
St. John West Shore Hospital is a community healthcare resource committed to excellence. Our mission is rooted in a deep reverence and respect for human life and the dignity of each person. Our service is characterized by a spirit of love, truth, justice and stewardship. We strive always to provide care that is compassionate and professional, continuing the healing ministry of Jesus in our community.
Organization Description
St. John West Shore Hospital, a 217-bed facility, is a joint venture between the Sisters of Charity of St. Augustine Health System and University Hospital Health System. Opening its doors in 1981, the Hospital offers comprehensive emergency, obstetrics, ortho/spine, and cardiac programs, and is a Level III Trauma Center. The Hospital remains a provider of quality Catholic healthcare.
Organization Culture
St. John West Shore Hospital’s mission-based culture is centered on dignity, respect, compassion, and stewardship. Our annual Festival of the Arts is our way of celebrating our ties to the community we serve. Our community outreach programs provide health education, preventive health screenings, wellness initiatives, and other services directly to the community. We offer an array of programs and events geared to recognize and reward our employees for their commitment to our mission.
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
The CEO and top management have made a commitment to attract and retain top performers through a number of initiatives, including conducting an annual wage and benefit market analysis; having senior leadership actively engaged in the “top-level” interview process, establishing a well-rounded employee recognition program, and developing an incentive program based on year-end financial success.
Website
Online Career Center

State Industrial Products  
Cleveland
Industry: Manufacturing
NEO Employees: 251
NC99 Years Won: 2
Mission Statement
The mission of State Industrial Products (SIP) is: Satisfy our customers and regulatory agencies. Improve our systems and meet our objectives. Prevent pollution and ensure a safe, healthy, and secure work environment for all associates.
Organization Description
State is a leading manufacturer and distributor of specialty chemical products for cleaning and maintenance markets. For 99 years, State has been committed to solving maintenance and cleaning problems with high-quality, environmentally friendly products and personal service that add value to State's customers' businesses. In April 2007, State acquired Ohio Soap Products, based in Parma, Ohio, which added a new product and service line of institutional washing equipment and cleaning products. As a result, State now offers new and enhanced products and services.
Organization Culture
State encourages a culture of happy employees by making the workplace productive and enjoyable. State provides all employees with opportunities to participate in community activities. All events are coordinated with team-building activities, such as raffles and blue jeans days. State creates a family-supported environment by hosting Take Your Daughter and Son to Work day, which regularly brings in 20 or so children for a day of learning and fun.
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
Top management participates in training on best recruitment and management practices and lawful hiring, performance management, and termination practices. They regularly meet with and travel to top performers to communicate and encourage excellent performance. Award programs are a regular part of State's compensation structure. Finally, State is committed to hearing and responding to any employee concerns through its Open Door Policy.
Website
Online Career Center

Sterling Jewelers, Inc.
Diamond Award Winner
Akron
Industry: Retail Trade
NEO Employees: 2940
NC99 Years Won: 8
Mission Statement
The Mission Statement is a compass for our company. It is the foundation that guides our decisions, and defines how we treat our customers. It is divided into three key guiding principles. To earn the trust of our customers by delivering a superior customer experience, conscientious assistance, quality products, reliable services, value, and convenience. To conduct ourselves as a company with teamwork, integrity, open communications, and rewards. To achieve return on assets and continuous improvement.
Organization Description
The passion, commitment, and hard work of Sterling team members has led Sterling Jewelers Inc. to become the largest (in sales), specialty retail jeweler in the United States and North America. With more than 1,400 stores coast-to-coast, Sterling's performance is unmatched, leading the industry in comparable store performance 24 out of 25 quarters (six years).
Organization Culture
Sterling offers a culture of integrity, focus on professional development, opportunity for advancement, and a diverse, team-based environment. Fun events include departmental food days, peer recognition events, and life event celebrations. To help our team members to balance their professional and personal lives, we offer a strong commitment to community involvement, ongoing training and development, Intranet job postings/advancement opportunities, team member recognition programs, child-care facilities located on campus, on-site fitness center, and an employee assistance program.
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
We provide best-in-class training and development programs for all levels of team members. We empower our people and create ownership through idea generation, continuous improvement, and holding one another accountable to providing a superior customer experience. Our CEO and President, Mark Light, shows his passion for rewarding our top performers by personally attending each and every recognition event.
Website
Online Career Center

Summa Health System  
Akron
Industry: Hospital
NEO Employees: 5792
NC99 Years Won: 5
Mission Statement
The mission of Summa Health System is to provide the highest quality, compassionate care to our patients and to contribute to a healthier community.
Organization Description
Summa Health System is one of the largest organized delivery systems in Ohio. Encompassing a network of hospitals, community health centers, a health plan, a physician-hospital organization, research, and a foundation. Summa is nationally renowned for excellence in patient care and for exceptional approaches to healthcare delivery.
Organization Culture
In today’s dynamic healthcare environment, training and development is a crucial component of the services that an employer can offers to its employees. We begin educating future healthcare workers in seventh and eighth grades and are committed to continue training and development throughout our employees’ entire careers and even into retirement.
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
Our CEO and top management demonstrate their passion and commitment to attracting and retaining top performers through their emphasis on Servant Leadership. In demonstrating Servant Leadership, senior leaders work with protégés from Summa’s Mentoring program, volunteer alongside employees at community events, and are responsible stewards of the human and financial resources of the organization.
Website
Online Career Center

The Carmon Group, Inc.  
Independence
Industry: Health / Human Services
NEO Employees: 24
NC99 Years Won: 2
Mission Statement
To be the leading national search firm with an unwavering commitment to the quality, integrity, and long term relationships with our clients. We also feel it is important to support community causes in growing proportion to our success.
Organization Description
The Carmon Group is a nationally focused, professional search firm that specializes in highly defined practice areas where our search consultants ultimately become power brokers to our clients due to their intimate understanding of the client's business, their competition, and their ability to recruit the best passive job seekers for these clients.
Organization Culture
Although we are a very professional group as it relates to our clients and internal business interaction, it is a daily occurrence to have fun and laugh at our office. From the CEO to our most junior person, we might play catch in the office, surprise the group in a training meeting by playing an episode of The Office, bring in a singing gorilla for someone’s birthday or even blow up, to poster size, a high school photo of one of our senior people. All of this is done in good taste and each member of our team becomes a friendly target at one time or another. We have a serious job to do here as we work with clients, careers, and talent acquisitions and we do it very well...but, we know that enjoying life is more important.
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
A major initiative began to identify weaknesses in our business which has led to a company-wide strategy to improve the training and development of existing and future staff. We have created and invested in new roles and began using assessment tools to identify the best fit for our business. We have invested in training materials, training seminars, and visits to larger, more successful firms in our industry who now serve as models.
Website
Online Career Center

The Cleveland Foundation  
Cleveland
Industry: Other Non-Profit
NEO Employees: 68
NC99 Years Won: 6
Mission Statement
The Cleveland Foundation's mission is to enhance the quality of life for all residents of Greater Cleveland, now and for generations to come, by building community endowment, addressing needs through grantmaking, and providing leadership on key community issues.
Organization Description
The Cleveland Foundation is a public charity dedicated to enhancing the quality of life in Greater Cleveland through grants to nonprofit organizations. Comprised of more than 800 funds created by individuals, families, organizations, and corporations, it offers donors of all means the opportunity to create lasting impact on their community.
Organization Culture
Employees of the Foundation receive an amazing array of benefits that are extremely generous compared to industry standards. Some employee benefits include an annual health day, subsidized on-site flu vaccinations, dependent life insurance, adoption assistance, generous paid time off policy, tuition reimbursement, employee assistance plan including nutritional counseling, financial planning, and legal assistance, corporate health club rates, banking programs, an activities committee, sustainability committee, staff outings, and educational sessions.
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
Our senior management team regularly works with HR to evaluate existing policies and procedures in order to ensure that they remain attractive to existing and potential top performers. We are committed to providing a total compensation package that is attractive to top performers. Our senior staff also regularly meets with college students and other individuals who request career pathing advice. Senior management is also committed to promoting from within where possible.
Website
Online Career Center

The Lubrizol Corporation  
Wickliffe
Industry: Manufacturing
NEO Employees: 2101
NC99 Years Won: 7
Mission Statement
Lubrizol delivers maximum shareholder value by providing innovative technologies and superior service to a diverse, global specialty chemical market.
Organization Description
The Lubrizol Corporation is an innovative specialty chemical company that produces and supplies technologies that improve the quality and performance of our customers' products in the global transportation, industrial, and consumer markets. These technologies include lubricant additives for engine oils, other transportation-related fluids and industrial lubricants, as well as fuel additives for gasoline and diesel fuel. In addition, Lubrizol makes ingredients and additives for personal care products and pharmaceuticals; specialty materials, including plastics technology and performance coatings in the form of specialty resins and additives. Lubrizol's industry-leading technologies in additives, ingredients, and compounds enhance the quality, performance, and value of customers' products, while reducing their environmental impact.
Organization Culture
The Founders Award is the corporation's most prestigious honor, recognizing a career of achievement. The Winners Circle Award recognizes outstanding performance and customer commitment in four critical areas: business support services, operations, innovation, and sales. Winners Circle Award winners are selected by senior management based on specific criteria. We celebrate Lubrizol's significant anniversaries, and we are currently planning for our 80th anniversary celebration which will include all employees, their families, and retirees.
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
Lubrizol works hard to ensure that employees have a voice in the direction the company is headed, and that they are dedicated to carrying out the company’s mission. Lubrizol is dedicated to ethical behavior, community involvement, and rewarding its employees through competitive compensation and benefit plans. We reward good performance by promoting personnel from within.
Website
Online Career Center

The M.F. Cachat Company  
Lakewood
Industry: Distribution
NEO Employees: 61
NC99 Years Won: 4
Mission Statement
The company is committed to meeting its principals’, customers’, and its own expectations of attaining sustained profitable growth. The company fosters an atmosphere of integrity and professionalism in all of its endeavors.
Organization Description
The M. F. Cachat Company is a regional technical sales organization focused on the marketing and distribution of specialty chemical products. Established in 1977, we are privileged to represent industry leaders in the inks & coatings, rubber, plastics, adhesives & sealants, and consumer products markets. Our strategic principal partnerships, combined with our technical sales expertise and market knowledge, positions The M. F. Cachat Company to deliver high quality commercial and technical solutions to our customers across the markets we serve.
Organization Culture
The M.F. Cachat Company is such a great place to work that our employees rarely leave. Employees stay because the company is constantly growing with our Principals and the culture of the owners is positive and stable. We have birthday celebrations, wedding showers, employee appreciation days for excellent revenue quarters, and sales socials every quarter.
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
The M.F. Cachat Company is privately owned so our owners are engaged in all decisions included with their open door policy. We have quarterly sales meetings which include owners, department managers, inside and outside sales. During the interviewing process, there is always at least one owner present in the final decision making process with the department manager and/or sales manager.
Website
 

The MetroHealth System  
Cleveland
Industry: Hospital
NEO Employees: 5669
NC99 Years Won: 5
Mission Statement
MetroHealth is an academic Health Care System committed to our communities by saving lives, restoring health, promoting wellness, and providing outstanding, life-long care accessible to all.
Organization Description
The MetroHealth System, a large public healthcare provider, ranks in the top 1% of hospitals nationwide for quality in patient care. Ohio’s only Level I adult and pediatric trauma and burn center, MetroHealth is a national leader in critical care and rehabilitation, community health, high-risk perinatal care, and senior health.
Organization Culture
MetroHealth employees, patients, and visitors represent the variety of cultures, environments, and heritage in the Cleveland area. To recognize this diversity, MetroHealth promotes and celebrates in many different ways, such as highlighting diverse religious beliefs through education series and graphics displays, honoring the holidays celebrated by different cultures, and participating in many ethnic festivals and events.
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
We have put in place the GE Performance Management Program here at MetroHealth which includes identifying organizational priorities through the goals and objectives process, establishing system-wide values, talent management, leadership training, and succession planning. The talent management process establishes a career plan and a development plan for employees.
Website
Online Career Center

The Millcraft Group  
Cuyahoga Heights
Industry: Distribution
NEO Employees: 86
NC99 Years Won: 1
Mission Statement
The Millcraft Group is committed to being an independent merchant and converter of printing paper, viewed as the easiest to do business with by its customers and suppliers.
Organization Description
The Millcraft Group is a premier, independent, merchant and converter of printing paper. Founded in 1920, The Millcraft Paper Company has been family-owned and operated for over 85 years. We are committed to being the leading independent fine paper merchant in Ohio & surrounding states.
Organization Culture
Millcraft hosts an Annual Employee Meeting that is a compilation of education and training, business updates, and fun! At the Annual Meeting we celebrate our employees’ accomplishments. Both the Chairman and the CEO also personally hand write notes to all staff on their birthday and their anniversary. Our employees have come to appreciate and look forward to the recognition. This type of special touch enables Millcraft to remain a family organization, while still succeeding as a strong business leader in the industry, region, and community.
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
Millcraft created a Recruiting and Hiring Policy in 2007 that provides managers a comprehensive tool towards the most effective hiring processes possible. Our management supports and expects a team hiring process wherein cross functional groups are involved with all non-union hiring efforts.
Website
Online Career Center

The Reserves Network  
Fairview Park
Industry: Other For-Profit
NEO Employees: 80
NC99 Years Won: 8
Mission Statement
The mission of The Reserves Network and its affiliates is to provide staffing, recruiting, training, and human resource support services. Through flexibility and adaptability, our commitment is to offer total staffing solutions.
Organization Description
The Reserves Network is a central source for office, industrial, professional, and technical staffing services. Founded in 1984, and headquartered in Fairview Park, Ohio, the company has more than 35 operating locations across eight states: Ohio, Pennsylvania, Indiana, Illinois, Kentucky, North Carolina, South Carolina, and Florida.
Organization Culture
The Reserves Network does business by the motto that the continued success of our organization depends on the quality, reliability, and integrity of every interaction with our customers and employees. Flexibility and adaptability are the two prevailing themes in our relationships with all of our internal and external customer groups. Employees are part of a growing family where teamwork is paramount and the sense of belonging and ownership is strong.
How our CEO/Mgmt Team is passionate about the attraction & retention of top performers
One way that the company attracts and retains top performers is by offering a very comprehensive benefits package that includes health and dental coverage, a 401k program, a profit sharing plan, life insurance, tuition reimbursement, short- term medical leave, short- and long-term disability, vacation and personal days and many other benefits. Senior Managers take a hands-on approach coaching employees in all positions to succeed at their highest level.
Website
Online Career Center

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